Privacy Policy Statement for phelomiravo

Get to know how we safeguard your privacy. This policy explains what information we collect, how we use it, and your rights in accordance with Australian law and best digital practices.

Information We Collect Online

We collect certain data when you interact with our website to ensure an optimal user experience and comply with regulations.

• Personal details such as name, contact information, and communication preferences may be gathered when you fill in forms or contact us.
• Usage data including IP addresses, browser types, pages viewed, and referral sources may be captured to enhance website performance.
• Cookies and similar technologies are used to personalise your experience and support site analytics and technical functionality.
• Other voluntary information you provide directly to us, such as user-generated content, feedback, or reviews, is securely stored.

How We Use Your Data

We use the information collected to maintain, improve, and secure our website, deliver services, and respond to your requests.

• Providing requested information, products, or support based on your interactions with our site, ensuring relevance and timeliness.
• Administering the website, diagnosing faults, and carrying out statistical analysis for improved technical and marketing performance.
• Complying with legal and regulatory requirements as outlined under Australian privacy laws and relevant guidelines.
• Improving your website experience through feedback, user suggestions, and features that match your preferences where possible.

Legal Basis for Processing Data

Our data processing is governed by applicable Australian privacy legislation, including the Australian Privacy Principles.

We collect and use your data based on legitimate interests, consent where applicable, and to comply with legal requirements or contractual obligations. Your information is treated with confidentiality and is not sold to third parties.

Information Sharing

We share information only when necessary and in line with privacy requirements.

• Service providers who support and maintain our website, such as IT support or analytics services, may access data under strict obligations.
• Legal authorities where disclosure is required by law, regulation, or court order, or to protect the rights and safety of our stakeholders.
• Affiliated entities or business successors in connection with a merger, acquisition, or organisational restructuring, always under privacy safeguards.

Data Security

We employ technical and organisational measures to protect your information from loss, misuse, or unauthorised disclosure. Regular reviews and updates to our security practices help ensure your data remains secure in line with Australian regulations. While we strive to use commercially acceptable measures, no transmission or storage method is fully secure. Please contact us if you suspect any data security concerns.

Your Rights

You retain rights over your information, including access, correction, and control.

• Request details about the personal data we hold about you, including access to a copy of the information.
• Ask us to correct inaccurate or outdated personal information to keep your data current.
• Withdraw your consent or request deletion of your information where we rely on consent as the basis for processing.
• Object to certain uses of your data or request that we restrict specific processing activities, where legally supported.

How We Use Cookies

Our website uses cookies to improve usability, personalise your experience, optimise content delivery, and monitor site performance. You can adjust your browser settings to manage cookies at any time.

Read Cookie Policy Read Cookie Policy

Contact Us

If you have any questions about this privacy policy or how your data is handled, please contact us using the methods below.

Changes to This Policy

We may update this privacy policy occasionally to reflect changes in legal requirements or company practices. Significant changes will be communicated on this website.